Wednesday, January 7, 2009
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Online guide for call center products, services, news and telecommunications links.
http://www.callcenterguide.com/
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Focuses on call center operations and provides discussion forums, newsletters, jobs, news, events, and links to related services, along with a directory of products.
http://www.callcenterops.com/
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Call center software reviews, management interviews, tips on improving customer service and call centre products.
http://www.callcentre.com/
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Business Information and Resources for Call Center Managers.
http://www.callcentres.com.au/
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Call center research and supplier directory.
http://www.callcentres.net/
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A networking organization with membership comprised of call center management and industry professionals.(membership required)
http://www.ccng.com/
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Information on call centers for telemarketing, customer service and teleservices. Includes telephone training, solutions and computer telephony integration.
http://www.telemkt.com/
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Independent user group assisting call center organizations utilizing the Mosaix Predictive Dialing System.
http://www.mosaixusergroup.com/
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Reference source for the global call center industry. Headquartered in Australia and assisting with call center referrals worldwide.
http://www.ozcallcentres.com/
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